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Google Ads

Why your Google Ads aren't working

Most small business Google Ads campaigns fail for the same reasons: poor tracking, broad match keywords, and landing pages that don't match the ad.

Every week we get a call that starts the same way: 'We've spent $5,000 on Google Ads and got nothing.' Almost every time, the spend isn't the problem. Three other things are.

1. You're not tracking conversions properly

If you can't see which clicks became phone calls, form submissions or bookings, Google's algorithm is flying blind - and so are you. Conversion tracking is non-negotiable.

2. Broad match is spending your money on the wrong searches

Broad match keywords let Google match your ad to anything it considers 'related'. That regularly means burning budget on searches that have nothing to do with what you sell. Start with phrase and exact match. Open up later, deliberately.

3. Your landing page contradicts your ad

If the ad says 'Emergency plumber, 30 minute response' and the landing page is your generic homepage, you've already lost. Every campaign needs a page that matches the promise.

Fix those three things and most underperforming accounts become profitable inside a month - on the same budget.

FAQs

Frequently asked questions

Why are my Google Ads not converting?
Usually one of: weak keyword match types, no negative keywords, ads pointing at the home page instead of a focused landing page, or broken conversion tracking. Fix tracking first, the rest follows.
How much should I spend on Google Ads?
Start at AUD 1,500 to 3,000 per month for a local service business. Below that, the algorithm struggles to optimise and your cost per lead climbs.
How long until ads pay back?
Most well-set-up campaigns hit a sustainable cost per acquisition inside 30 to 60 days. The first two weeks are learning, not judgement.

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